FREQUENTLY ASKED QUESTIONS
ENGRACE is an online store that sells software license keys. Founded in 2021, we aim to provide our customers with reliable and affordable software solutions.
You can visit the product pages on our website, select the software you want, and click the „Add to Cart“ button to create your order. Then, follow the payment steps to complete your purchase.
We accept major credit and debit cards as well as other secure payment methods. For more information about payment options, please visit our payment page.
License keys are delivered electronically to the email address you provided during purchase. Typically, license keys are sent immediately after payment is confirmed, but delivery times may vary based on order processing and other factors.
You can use your license key during the installation or activation steps of the software you purchased. Each software may have a different activation process, so it is recommended to refer to the official website of the software for detailed instructions.
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for purchased software license keys.
If you encounter any issues with your license key, please contact us at support@engrace.de. We will assist you in resolving the issue.
The usage terms for each license key may vary. It is important to review the license terms of the software you purchased. Generally, license keys are intended for use on one computer, but some software may allow usage on multiple devices.
Yes, all license keys sold by ENGRACE are completely legitimate and provided by the original software manufacturers.
You can learn more about ENGRACE on our About Us page. Additionally, you can always reach us at support@engrace.de.
For information about our privacy policy and terms of use, please visit the Privacy Policy and Terms & Conditions pages on our website.